Privacy Policy for NexaFlow
Effective Date: 29 December 2024
NexaFlow (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, NexaFlow, and interact with our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Data
We may collect the following personal information:
- Contact Information: Name, email address, phone number, and business details.
- Transaction Information: Payment details and billing address.
1.2 Non-Personal Data
We may collect non-personal information, such as:
- Browser type, device type, and operating system.
- IP address and geographic location.
- Usage data, such as pages visited, time spent, and referral sources.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website usage, and support marketing efforts. You can manage your cookie preferences in your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, manage, and improve our website design services.
- Customer Support: To respond to inquiries, process transactions, and resolve issues.
- Marketing: To send promotional emails or newsletters (with your consent).
- Legal Compliance: To comply with legal obligations or respond to lawful requests from authorities.
3. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our obligations under a contract with you.
- Consent: When you provide explicit consent (e.g., for marketing communications).
- Legitimate Interests: To improve our services and ensure website security.
- Legal Obligation: To comply with applicable laws and regulations.
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your data with the following:
- Service Providers: Third-party vendors that assist us in providing our services (e.g., payment processors, hosting providers).
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Under the GDPR, you have the following rights:
- Access: Request access to your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your personal data (“right to be forgotten”).
- Restriction: Restrict the processing of your data under certain conditions.
- Data Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to data processing based on legitimate interests.
- Withdraw Consent: Withdraw your consent at any time (for processing based on consent).
To exercise your rights, contact us at nexaflowsites@gmail.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. However, no system can be completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or your explicit consent.
9. Children’s Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child’s data has been collected, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Business Name: NexaFlow
Email: nexaflowsites@gmail.com
Address: 33 African Street
This Privacy Policy was last updated on 29 December 2024.