Terms and Conditions are as follows:
Effective Date: December 29, 2024
Welcome to NexaFlow! These Terms and Conditions (“Terms”) govern your access to and use of the NexaFlow website (“the Website”) and the services provided by NexaFlow (“we,” “us,” or “our”). By accessing or using the Website, you agree to comply with these Terms. If you do not agree, please refrain from using our Website or services.
1. General Information
Business Name: NexaFlow
Business Address: 33 African Street, Grahamstown
Contact Email: nexaflowsites@gmail.com
2. Services Provided
NexaFlow specializes in creating websites for small business owners. Our services include, but are not limited to, website design, development, and related support services.
3. Eligibility
To use our Website or services, you must:
- Be at least 18 years old or have the consent of a parent or guardian.
- Provide accurate, current, and complete information when requested.
- Use the Website and services for lawful purposes only.
4. Ordering and Payments
4.1 Placing an Order
- Orders can be placed through our Website or by contacting us directly.
- All orders are subject to acceptance and availability.
4.2 Pricing
- Prices are listed on our Website and may vary depending on the complexity of the project.
- We reserve the right to change prices at any time. Price changes will not affect confirmed orders.
4.3 Payments
- Payments must be made in full unless otherwise agreed in writing.
- Accepted payment methods include credit/debit cards, bank transfers, or other methods specified at the time of payment.
- Late payments may result in project delays or additional charges.
5. Intellectual Property
5.1 Ownership
- All content, designs, trademarks, and intellectual property created by NexaFlow remain our property until full payment is received.
- Upon payment completion, ownership of the website and related deliverables is transferred to the client.
5.2 Restrictions
You may not:
- Copy, modify, or distribute our intellectual property without prior consent.
- Use our materials for illegal or unauthorized purposes.
6. Client Responsibilities
Clients are responsible for:
- Providing all required content, images, and information needed for the project in a timely manner.
- Ensuring the legality of content provided for use on the website.
- Reviewing deliverables and notifying us of required revisions within agreed timelines.
7. Refunds and Cancellations
7.1 Refund Policy
Refunds are not provided for completed and delivered projects. Partial refunds may be considered on a case-by-case basis for canceled projects.
7.2 Cancellation
- Clients may cancel their order by providing written notice.
- Cancellation fees may apply depending on the progress of the project.
8. Limitation of Liability
To the maximum extent permitted by law:
- NexaFlow is not liable for any indirect, incidental, or consequential damages arising from the use of our Website or services.
- Our total liability for any claims is limited to the amount paid for the specific service in question.
9. Indemnification
You agree to indemnify and hold NexaFlow harmless from any claims, damages, or liabilities arising from your use of our services, breach of these Terms, or violation of applicable laws.
10. Termination
We reserve the right to terminate or suspend your access to our Website or services for:
- Breach of these Terms.
- Engagement in fraudulent or unlawful activities.
- Non-payment of agreed fees.
11. Privacy Policy
Your use of our Website is also governed by our Privacy Policy, which can be accessed here.
12. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of the Website or services constitutes your acceptance of the revised Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms or your use of the Website shall be resolved in the courts of South Africa.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
NexaFlow
33 African Street, Grahamstown
nexaflowsites@gmail.com